How to contact the event organizer

Message the organizer directly on Cloomba, ask in the event chat if you're going, or use the contact links on their profile.

Send a direct message

Open the event page
Tap the organizer's name or profile photo to open their profile
Tap Connect and write your message — if you already have a conversation, the button reads Chat

Your first message arrives as a request the organizer accepts. See Direct messages on Cloomba.

In the event chat

If you're registered, the event's Chat tab reaches the organizer, the co-hosts, and everyone going — a good place for questions other guests may have too. See The event chat.

On the organizer's profile

Open the event page
Tap the organizer's name or profile photo to open their profile
Use any of the links the organizer has published — website, email, social handles

Most active organizers add at least one way to reach them. If a profile has no contact links and the event is happening soon, see the next section.

If you can't reach the organizer

Some questions only the organizer can answer (specific dietary requirements, accessibility, refunds for paid tickets). If the event is approaching and the organizer hasn't responded:

Re-check the event description — many practical details are spelled out there
Try any external link the event description points to (event website, community Slack/Discord)

For refund questions on paid tickets, see Issuing refunds.

Questions about Cloomba itself

If your question is about the platform rather than the event, contact us — we're happy to help.