Getting and Finding Your Tickets

Updated 25 Sep 2026

Getting and finding your tickets

When you register for a paid event on Cloomba, your ticket is saved to your account, and you can add it to Apple Wallet or Google Wallet.

Buying a ticket

  1. Open the event page and tap Join
  2. Pick a ticket type if the event offers more than one
  3. Complete checkout via Stripe — card payment is accepted
  4. You'll receive a confirmation email once payment is processed

If the organizer is using off-platform payment instead of Stripe, you'll see the payment instructions on the registration screen — pay outside Cloomba and the organizer will confirm your spot manually.

Tickets without a fixed price

Pay what you want — you choose the amount. What's shown is a minimum and checkout starts there; you can pay more. If the minimum is 0, leaving it alone gets you in for free with no card at all.

On request — the organizer hasn't published the price. You register first and settle it with them: either the amount appears at the payment step, or your place holds as pending until you agree one and they record it.

If registration has closed

Some organizers stop taking sign-ups before the event starts. When that happens the page says Registration has closed for this event and there's no Join button. This isn't a full event, so there's no waitlist to join — but ask the organizer: an invitation sent after the deadline still works.

Finding your ticket

Your ticket is on the event page. Every event you're registered for is also in your account under Events → Going.

Adding it to your wallet

Open your ticket and tap Add to Apple Wallet on an iPhone, iPad, or Mac, or Add to Google Wallet on Android and other devices. The pass carries the same QR code the organizer scans at the door.

At the door

Show your ticket confirmation to the organizer at check-in. The organizer can scan your QR code or look up your name on their guest list.

Something went wrong with payment

If your payment was declined or didn't complete, no ticket has been issued. Try again with a different card, or contact us with the event name and your email address.