How to contact the event organiser

Cloomba doesn't have a built-in direct-message inbox today, but you can still reach most organisers through the contact links they publish on their profile.

On the organiser's profile

Open the event page
Tap the organiser's name or profile photo to open their profile
Use any of the links the organiser has published — website, email, social handles

Most active organisers add at least one way to reach them. If a profile has no contact links and the event is happening soon, see the next section.

If you can't reach the organiser

Some questions only the organiser can answer (specific dietary requirements, accessibility, refunds for paid tickets). If the event is approaching and the organiser hasn't responded:

Re-check the event description — many practical details are spelled out there
Try any external link the event description points to (event website, community Slack/Discord)

For refund questions on paid tickets, see Issuing refunds.

Questions about Cloomba itself

If your question is about the platform rather than the event, contact us — we're happy to help.

What's coming

A direct-message inbox between users is on our roadmap. Until then, the contact links on the organiser's profile are the canonical way to get in touch.