Off-platform payment for paid events

Atualizado a 30 ago. 2026

Cloomba supports a second mode for paid events: you collect the money yourself, off platform, and confirm guests manually once you've been paid. Useful when Stripe Connect isn't an option, or when you want to handle bank transfers / PayPal / cash directly with attendees.

When to use off-platform payment

  • You already have an established way to take money (a club bank account, a community PayPal, in-person cash on the door)
  • You're not ready to go through Stripe Connect onboarding
  • Your event is small enough that manually marking a handful of guests as paid is fine

If you're running paid events regularly or at any real scale, Stripe checkout is still the cleaner option — see Setting up paid tickets.

How it works

When you switch the event to Paid → Off-platform, you fill in two fields:

  • Payment URL — optional. A link attendees should follow to pay you (e.g. a PayPal.me link or a hosted invoice page).
  • Payment instructions — free text explaining what to do. Bank account number, payment reference, deadline, anything attendees need.

A new RSVP lands in Pending payment instead of being confirmed. The attendee sees your payment instructions on the RSVP screen and pays you outside Cloomba.

Once the money arrives, you mark the guest as paid from the guest list. Their status flips to Confirmed (or to Waitlist if the event is full by then).

Mutual exclusivity with Stripe

Off-platform payment and Stripe paid mode are mutually exclusive on the same event — pick one. You can switch modes before the first RSVP is taken; switching after that gets messy and is best avoided.

What Cloomba does and doesn't store

Cloomba never sees the money, and there is no payout. Refunds, receipts, and any tax handling are entirely between you and the attendee.

The ticket type still carries a price, and that price is what the guest owes you — it shows on their registration and on your guest list, so you can see at a glance who has paid and who hasn't. When you mark a guest as paid you record the amount you actually received, which may differ from the list price if you agreed something else.

You can also leave the price at 0 and set the ticket type to Price on request, for the case where the amount genuinely depends on the guest — dates, occupancy, group size. The registration then holds at Pending payment with no figure attached until you agree one and record it. See Ticket types and how you price them.

Examples of clear instructions

Pay €12 to IBAN SK00 0000 ... with reference "JS-15 + your name". I'll confirm your spot within 24 hours of receiving the transfer. Cancellation deadline: Friday 12:00.

€5 cash on the door — no advance payment, just RSVP here so I know to expect you.

Use short, exact instructions. Vague ones lead to support questions you'll have to answer one by one in direct messages.