Deleting Your Account

Mis à jour le 2 nov. 2026

Deleting your account

When you delete your account, it's deactivated and you're signed out. What you own disappears at once: your events, your communities and your payment accounts. Sign back in within 30 days and all of it comes back. After that, your account is permanently erased.

Before you delete

A few things only you can settle, so they come first:

  • Upcoming events with guests — cancel them, so your guests are told, or transfer them to someone else. When you cancel a paid event, keep its Refund box ticked, and every ticket paid by card is refunded. Refund anyone who paid you directly yourself.
  • An organization you own — hand it over to one of its admins, or ask us to delete it.
  • A community with paid membership tiers — make the tiers free or delete them.
  • A community you're the only owner of, with someone else's upcoming events in it — move, transfer, cancel, or delete those events, or make someone else an owner.

Past events, events without guests, drafts and cancelled events go with your account.

What happens when you delete

  • Your events and communities are hidden right away.
  • Your payment accounts are hidden too. Your Stripe account itself stays yours.
  • Your registrations for upcoming events are cancelled for good, so the seat goes to someone else. Paid tickets are not refunded.
  • A membership you pay for by subscription ends at the end of the current period.

How to delete your account

  1. On the web, open the account menu and choose Profile. In the app, open the Account screen
  2. Scroll to the bottom and tap Delete account
  3. Confirm your decision

You'll be signed out on all devices.

Changed your mind?

Sign in again within 30 days. Your account comes back with your events, communities and payment accounts. Cancelled registrations stay cancelled — register again if there's room.

After 30 days

Your account is permanently erased: your name, email, phone and profile photos are removed, and your sign-in is deleted. You can create a new account with the same email at any time — it starts completely fresh. What happens when you delete your account has the full breakdown.

To have your account erased right away under your Article 17 right, contact us.

Need help instead?

If something isn't working and you're considering deleting because of a problem, reach out to contact us first — we may be able to help.