Using the waitlist
The waitlist automatically queues guests when your event reaches capacity. You do not need to manage it manually — Cloomba handles the queue.
How it works
Set a capacity on your event. Once that number of confirmed guests is reached, new registrations go to the waitlist instead of being confirmed.
When a confirmed guest cancels their RSVP, the first person on the waitlist whose party fits the freed space is automatically confirmed and notified — nothing to accept, their spot is simply theirs.
Enabling the waitlist
The waitlist is active automatically whenever you set a capacity limit. There is no separate toggle — if your event has a cap and it is full, new registrations go to the waitlist.
Leave capacity blank if you do not want a limit and do not need a waitlist.
Where the limit lives
The event's own Capacity field is the total for the whole event, and it always applies — no matter how many ticket types you add. Each ticket type can additionally carry its own Limit capacity, which caps that one type; a type without its own limit simply shares whatever remains of the event total.
So a capacity of 50 with an early-bird type limited to 10 means at most 50 guests overall, of which at most 10 arrive on the early-bird price. Set the event Capacity when you care about the room; add per-type limits when you also want to ration a specific type. See Ticket types and how you price them.
A full event is not a closed event
The waitlist is for events that are full. It has nothing to do with a registration deadline: if you have stopped taking sign-ups because your sales window has passed, there is no waitlist and no queue — the event simply says registration has closed. Nobody is waiting for a spot, because no cancellation would release one.
There is one more case with no waitlist: a ticket type priced on request with no amount set holds each registration at Pending payment, and those holds occupy the capacity. Once they fill it, the type reads as sold out rather than opening a queue.
What guests see
When an event is full, the RSVP button shows a Join waitlist option. Guests who join the waitlist can see their position in the queue. They receive a notification as soon as a spot becomes available.
Managing the waitlist
You can see the full waitlist in your guest list under the Waitlist status. You cannot manually reorder the queue — spots are offered in the order guests joined.
If you increase the capacity of your event, guests at the top of the waitlist are automatically moved to confirmed.