Adding co-hosts and managers

If you are running an event with a team, you can give other Cloomba users access to help manage it. Everyone who runs the event is listed under Event staff in Manage › Advanced, with one of three roles: Owner, Admin or Moderator.

Roles

Owner — runs the event. Everything an admin can do, plus cancelling or deleting the event, issuing refunds, and managing the staff. The owners are the person whose personal event it is, the owners of the community it belongs to (see Community admins and ownership), or — on an event an organization hosts — the organization's owners and admins, and the members it makes owners.

Admin — broad management access. Can edit the event, manage the guest list, approve or reject registrations, send invitations, post updates, manage ticket types, choose the event's payment account when they also manage its community, run check-in, and delete media or comments.

Moderator — focused on day-of moderation. Sees Guests and Check in in Manage, can run check-in, and delete inappropriate media or comments. Cannot edit event details, approve or cancel registrations, send invitations, or post updates.

Who is on the staff

Event staff lists everyone who runs the event:

the people added to the event itself
the owners and admins of the community it belongs to
on an event an organization hosts, the organization and its owners and admins

A community's or an organization's people carry the role they have there — hover their role to see where it comes from. That role is changed in the community's or the organization's settings, not on the event.

Adding someone

Open your event and go to Manage › Advanced → Event staff.
Select Add and enter the person's Cloomba username.
Choose their Role — Admin or Moderator.
Select Add. They immediately have access, get a free ticket, and appear in the guest list with their role.

The person must already have a Cloomba account. Someone already on the staff, through the community or the organization included, is not added a second time. On an event an organization hosts, only the organization's members can be added, and Owner is a role you can give too.

Changing a role or removing someone

In the person's row, pick another role, or select Remove to take them off the staff. The change applies immediately. Only a role given on the event itself is changed or removed here.

Showing and hiding hosts

The event page names its hosts under Hosted by: everyone on the staff except moderators, in the order of the list. Everyone is shown by default.

To keep someone off the page — for example when several organizations run the event together and you want the community and the organizers in front — select the eye icon in their row, Hide from event page. Select it again to Show on event page. A hidden person keeps their role and their access; they are left out of Hosted by and of the hosts named on the event's cards.

The person whose personal event it is is always shown.

Who can change the staff

Owners add and remove people and change their roles. Admins see Event staff and can hide or show its hosts, themselves included. Moderators do not see it.