Setting up paid tickets
Before you start
To collect payments you need a Stripe account. Stripe handles all payment processing and transfers funds to your bank account. If you do not have one yet, you can create it during the setup flow — it takes a few minutes.
Cloomba currently supports paid events in countries where Stripe Connect is available. Check stripe.com/global for the full list.
Setting a ticket price
- Open your event in the editor.
- Switch the event to Paid.
- Connect your Stripe account if prompted — this is a one-time step.
- Set your price and currency.
That is all that is needed to start collecting payments.
Connecting Stripe
The first time you set up a paid event, Cloomba will prompt you to connect a Stripe account. You will be taken to Stripe's onboarding flow where you enter your business details and bank account information.
Once connected, your Stripe account is linked to your Cloomba profile and used for all future paid events — you only need to do this once.
How fees work
Cloomba charges 5% of the ticket price plus standard payment processing (the exact rate depends on the card type and country). These fees are deducted from your payout — attendees pay exactly the price you set.
The exact net payout is shown in the editor before you publish, so there are no surprises. For more detail see How Cloomba fees work.
Require approval with paid tickets
You can combine paid tickets with the Require approval setting. In this case, guests submit a registration request first — you approve or decline it — and only approved guests proceed to payment. This lets you vet attendees before taking any money.
After the event
Stripe transfers your earnings to your bank account on its standard payout schedule (typically 2–7 business days after the event). You can track payout status from your Stripe dashboard.