Email Reminders & Alerts

Email reminders & alerts

Cloomba sends transactional emails to keep you informed about events you care about. These are triggered by actions — not newsletters.

What emails does Cloomba send?

For attendees:

• RSVP confirmation — sent immediately when you RSVP to an event
• Event reminder — sent the day before an event starts
• Event update — when the organiser posts an announcement to the event
• Invitation — when an organiser invites you directly to an unlisted or private event
• Waitlist status — when you join a waitlist, and again if a spot opens up

For organizers:

• New RSVP — when someone RSVPs to your event
• New ticket purchase — when a guest buys a paid ticket
• Guest approved / declined — status updates for events with manual approval

Why am I not receiving emails?

A few things to check:

• Spam folder — look for emails from [email protected]
• Correct email address — make sure your account uses the address you expect; check your profile settings
• Promotions tab — Gmail sometimes sorts event emails into Promotions; move one to your Primary tab and Google will remember

If emails are still missing, contact us.